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SERVICES
 
WARRANTY AND AFTER WARRANTY REPAIRS
The warranty service is in accordance to the manufacturers conditions. We offer also additional warranty service (time for reaction, repair time, repairs at the client, providing temporary equipment, etc.)
After warranty repairs of computer and office equipment with pre-agreed terms. Opportunity for extending the warranty period according to the customer’s needs. Additional payment is required after providing and upon approval of the offer.
 
TECHNICAL MAINTENANCE
Executing technical maintenance of all types of computers, peripherals and software. We give our customers the opportunity to choose among different kinds of repair parameters, which are described in the Service level agreement (SLA). By doing this we guarantee a constant control and monitoring of the commitments made.
We also provide the option for ordering an additional warranty for products not delivered by us.
 
OUTSOURCING OF IT ACTIVITIES
All services related to outsourcing of all processes for management and maintenance of IT infrastructure and equipment. All conditions are being negotiated individually with the customer according to his needs and are further described in the SLA. The customer keeps the right to control all conducted outsourced activities.
The outsourcing leads to decreasing the TCO of the company by not having own IT team, as well, it gives the opportunity for using those resources for other important business practices.
 
WEB DESIGN AND WEB OPTIMIZATION
We offer professional services, related to web design in accordance with all standards and requirements resulting in a successfully working website. Depending on the client’s requirements, our team will come up with different options for standard solutions or a fully individual project. As every business field is different and has its own specifics we pay attention to the details of every project and develop a strategy in order to answer its needs.
JB Electronics provides services related to the SEO optimization and popularization of the websites in the web. Due to the best practices and the benchmarking we use, we guarantee the best accessibility and positioning of your website.
 
DEVELOPMENT & IMPLEMENTATION OF IT PROJECTS
JB Electronics provides professional services for development and/or implementation of various projects in the field of the informational technologies.
We offer various solutions in the fields of: infrastructure, communications, network, multimedia, software, professional printing services.
 
CONSULTING
We poses the knowledge to consult our customers for the implementations of different systems and applications as well as system solutions, delivery and implementation of hardware and software components, system integration, staff trainings.
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